Terms of Service
Welcome to ElderGuard. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully, as they govern your access to and use of our website and services designed for the legal advisory needs of seniors.
1. Acceptance of Terms : By accessing or using our website, you confirm that you accept these terms of service in full. If you do not agree to these terms, you must not use our services.
2. Services Offered : ElderGuard provides specialized legal advisory services tailored to the needs of seniors. Our offerings include estate planning, power of attorney services, and legal consultations aimed at protecting the rights and interests of older adults.
3. User Responsibilities : As a user of our services, you are responsible for ensuring that the information you provide is accurate, complete, and up-to-date. You agree to use our services only for lawful purposes and in accordance with applicable laws and regulations.
4. Privacy Policy : Your privacy is important to us. We are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.
5. Intellectual Property : All content on the ElderGuard website, including text, graphics, logos, and images, is the property of ElderGuard or its licensors. Unauthorized use of any material from our site is strictly prohibited.
6. Limitation of Liability : While we strive to provide accurate and reliable services, ElderGuard will not be liable for any losses or damages arising from your use of our website or services. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.
7. Modifications to Terms : ElderGuard reserves the right to modify these terms of service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.
8. Contact Information : If you have any questions or concerns regarding these terms, please contact us at business@elderguardone.com or call us at +1 416-533-4488. Our office address is 50c Clinton St, Toronto, ON M6G 2Y3, Canada.
9. Governing Law : These terms of service are governed by and construed in accordance with the laws of Canada. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario.
10. Severability : If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision will be interpreted in a manner that best reflects the intent of the parties.
Terms of Return
At ElderGuard, we understand that making decisions regarding legal services can be challenging, especially for seniors navigating complex situations. Our Terms of Return are designed to ensure clarity and fairness, providing our clients with the confidence they need when engaging our services.
We offer a comprehensive return policy that allows our clients to request a refund under specific conditions. If you are not completely satisfied with our legal advisory services, you may initiate a return within 30 days of your initial consultation. This timeframe allows you to assess our services and determine if they meet your expectations.
To begin the return process, please contact our customer service team at business@elderguardone.com or call us at +1 416-533-4488 . Our dedicated representatives are here to assist you and guide you through the necessary steps to ensure a smooth and efficient return experience.
In your request for a return, please provide your full name, contact information, and a brief explanation of why you are dissatisfied with the service. This information is crucial for us to address your concerns effectively and improve our offerings in the future.
Upon receiving your return request, our team will review the details and respond within five business days. If your return is approved, we will process your refund promptly. Please note that refunds will be issued using the same payment method used for the original transaction.
It is important to understand that our return policy applies only to our legal advisory services and not to any third-party services or products that may be suggested during consultations. We encourage clients to inquire about the specifics of any third-party services before making a commitment.
At ElderGuard, we prioritize transparency and communication. We encourage all clients to express their concerns or dissatisfaction as soon as possible. Our goal is to support you in every step of your legal journey, and we take your feedback seriously.
We also recommend that clients read our full Terms of Service and Privacy Policy available on our website. These documents provide comprehensive information about our services and your rights as a consumer, ensuring you are fully informed before engaging with us.
If you have any questions regarding our Terms of Return or need assistance with your legal matters, do not hesitate to reach out. You can visit us at our office located at 50c Clinton St, Toronto, ON M6G 2Y3, Canada, where our friendly staff will be ready to assist you.
Thank you for choosing ElderGuard for your legal advisory needs. We are committed to providing exceptional service and ensuring that our clients feel secure in their decisions, knowing that their rights and interests are our top priority.